Disclosure: This is not a compensated or sponsored post. I was provided the product for review purposes only. All opinions expressed here are my own.
In 2006, Randy and Angie Stocklin started a home business in Greenwood, Indiana, selling eyewear. Evolving into the company it is today, Angie and her Merchandising Team personally hand-pick over 600 unique styles of readers with up to 14 power options, and powers hard-to-find at other stores. Through the years our focus remains the same: provide great value, unbeatable selection, and personalized service to make our customers happy.
From those early days, they quickly took steps to actualize their goal by setting up their operation exclusively online – it was the only way to rescue their consumers from all the middle man costs such as brick and mortar overheads, wholesaler fees, production and logistic expenses. In short, fees that no brick-and-mortar optometrist could possibly shed.
With the customers’ needs and wants in mind, Readers.com knew there was one other hurdle to be crossed, in order to sell glasses at their ideal price point: control the optical production process. We have a team of eyewear experts who know our reading glasses inside and out. Our Customer Happiness Team goes through extensive training on all of our products to ensure all of your technical questions regarding fit and power are answered in a friendly and efficient manner. We eat, sleep, and breathe eyewear, which allows us to cater our entire shopping experience around helping you find the perfect pair of reading glasses.
To date, Readers.com carries a large selection of premium brand names alongside their own in-house brands suchwhich are designed and manufactured at a high standard and sold exclusively on the Readers.com website. Many of the in-house brands are handcrafted from Italian acetate and / or lightweight titanium and always incorporate fine attention to detail and thoughtful design. Sold at competitively low prices, the in-house brands are up to 70% cheaper than in-store glasses, while the brand names on average are between 20-25% cheaper than traditional retail. With that kind of deal, we can see why the company has garnered such a loyal following and is so tempting to try out.
We are committed to high-touch service and approach every customer interaction with a goal of earning a customer for life. Our Customer Happiness Team wants to hear from you if you have any questions, concerns or issues with our reading glasses or your order. All of your calls, emails, and live chats are handled by our team in Greenwood, Indiana. We don’t believe in complicated call routing systems and feel strongly the most important part of our business should not reside outside of our walls.
We save you money by sourcing all of our reading glasses ourselves. In addition, we use customer feedback and input when making decisions, and all of our reading glasses are backed by our Happiness Guarantee, which means you are 100% happy with your reading glasses, or we will take them back – guaranteed. You can also save money on shipping with free shipping on all orders over $30, and because your happiness is so important to us, you will receive your products fast, with same-day shipping on all orders received before 2:00 p.m. ET.
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