New York Auto Show-Up Close With Claudia Marquez

Disclosure: This is not a compensated or sponsored post. I was provided the opportunity to attend an event and ask questions. All opinions expressed here are my own.

At the recent New York Show, I got an opportunity to ask some questions of Claudia Marquez, the Senior Director of Sales Operations, Infiniti USA. As a women in a male dominated industry, it is great to see that a women is representing us in this industry. I loved her candor and attitude.

Q1. What do you want women to know about Infiniti?

A. Infiniti, and its parent company Nissan Group, is a truly diverse company with a strong belief in the value women bring to a corporation. The company looks at individual performance, not whether or not an employee is a man or a woman. The opportunities are quite good.

Q2. What is the best thing about your role?

A. I deeply enjoy my job. It is a privilege to be able to do what I love. Within my sales and marketing responsibilities, I get to be a part of defining content, value, pricing and expected volume many years before a car is brought to the market, and then I am responsible for the overall plan and eventual success of that same model. That is what I enjoy the most, planning the baby way before it comes into the market and complete the business case. This is the exciting part of the job and the most interesting for me – and believe me when I tell you, every car launch is different. That’s what keeps me going.

Q3. What does the future hold for the company?

A. Infiniti has a bright future, there’s lots of great new products on the horizon. In the meantime, we just closed our year with the best sales in our history. And so far this year, we are already up more than 30 percent from that record. Clearly, the best is yet to come for Infiniti.

Senior Director of Sales Operations, Infiniti USA

Claudia Márquez is senior director of Sales Operations, Infiniti USA, a position to which she was appointed in April 2015. In this role, Márquez reports to Randy Parker, vice president, Infiniti Americas and is responsible for Sales Operations, Strategy, Customer Experience and Aftersales.

Before being appointed to this role, Márquez worked with Nissan as marketing director in Mexico and Latin America since 2012 where she demonstrated strong competence in market expansion and brand development.

Before joining Nissan, Márquez worked a number of years for the BMW Group in Mexico and the UK. She has 20 years of experience in the automotive industry with a wide range of responsibilities in sales, marketing, after sales, dealer development and strategic planning.

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